I have used this company once or twice before, and have been satisfied - their documentation is excellent. but on my current order, their support/customer service has been appalling - without a doubt the worst online purchase experience ive ever had. i ordered the part (a wiper blade arm) 2 months ago, ive made 20+ phone calls, every time they say "huh, you dont have that by now - ill call you back or email you within 30 minutes". they have NEVER done either! and i still dont have the part!! really, its kind of amazing.
if you have any other option besides these guys - USE IT!
if you have any other option besides these guys - USE IT!