Tomkinson BMW

Bez

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Location
Richmond, VA
Do not buy from tomkinson

I know they shut down and no longer sell online but wanted to let everyone know of their poor customer service and return/exchange policy.

I needed to return a part I had misordered. They basically said they would not take anything back after 30 days. I then asked if I could send it back and get credit so I can order the part I need. They said BMW charges them a fee for returns. I asked them what the fee is and they said 20%. I said I would pay the return fee and then they told me that they still would not do the exchange.
 
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