You know you've spent a lot on spare parts for your classic BMW when Albrecht Walloth and Alexander Nesch send you a very nice holiday card. Much appreciated, and I will be buying more parts.
..now if they could only do something about shipping...
I received that book and letter, too - about 5 years ago. I find the shipping quite reasonable on my purchases from them. I guess I only place larger orders, and 49eur to ship a hundred pounds of sheet metal seems good to me. I call it "the bundle".The first time I ordered from them in the early 90s they sent me a loose-leaf binder of all their E9 parts and prices which rivaled the Blue Books, with a letter signed by both W & N thanking me for the order. Very, very impressive....now if they could only do something about shipping...