Passenger side window is stuck down. Think I might have shut the door too hard. I popped of the cap that would cover the manual window crank, exposing the white plastic ribbed collar. I tried to turn this thing to lift the window, but having trouble. Is it really possible to lift the window by turning this thing? The manual describes a "rack" in the tool kit that can be used to raise the window, but I have no idea which tool they are talking about (lost in translation?). Thanks for any help.
Scott
Scott