Passenger side window is stuck down.  Think I might have shut the door too hard.  I popped of the cap that would cover the manual window crank, exposing the white plastic ribbed collar.  I tried to turn this thing to lift the window, but having trouble.  Is it really possible to lift the window by turning this thing?  The manual describes a "rack" in the tool kit that can be used to raise the window, but I have no idea which tool they are talking about (lost in translation?).  Thanks for any help.
Scott
				
			Scott
 
	 
 
		