Enoz05 Seller, don't hesitate to buy from him

RMP

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Easy to deal with, responsive, ships from Europe quickly, and items are as advertised or better.

Best, Roger
 

dp

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Have to say I am VERY happy with the driving lights that enoz05 sent me all the way from Belgium!

Happy to post that I am happy to say I am happy with these lights. Much happy.

Thank-you, enoz05!!

 

zinz

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+1 from me... got my lights very quickly, packaged professionally, and they are beautiful.

Thanks!!

Ed Z
 

inovermyhead

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Plus one from me too, all the way from Belgium to Oz quickly and packaged well. The lights are just as advertised and will look great once installed

Cheers. John
 

adawil2002

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Have purchased 5-6 sets of lights from him. Lights are usually in better condition than the pictures show. Fast shipping and easy transactions, he's an asset to the E9 & 2002 communities. Buy with confidence.
 

Stan

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When I got my fog lights a part was missing that would have prevented me from mounting the lamps properly.
Enoz beached and found the rare unobtanium parts for me!
Later (because I am fussy) I wanted to replace the also unobtainable white lens seals and I searched all over without luck.
Again Enoz came through!
I highly recommend him, he is a great community resource for driving and fog lamps
Thank you sir!
 

Markos

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Per the recommendation of others, I am providing feedback on my experience with @Enoz. I was disappointed with portions of my transaction. Particularly, Enoz did not notify me of critical information about the sale until *after he shipped the radio. He should have included this information in the ad, or at the very least informed me of the situation prior to shipping. I had quietly let this one go until Enoz posted his shed with 30+ radios in it. More below. There is two sides to every story as well all know. I was more annoyed with the process and conversation at the time. In retrospect however, it was the initial ad that was flawed. It is important to note that our entire conversation was pleasant. I was frustrated with the situation but Enoz and I were in close contact. I have it in bold below, but I want to reiterate that Enoz did offer a full refund, just not an alternative radio.

I ordered a Blaupunkt Frankfurt from Enoz back in August 2018. It was advertised with no fine print or information about the polarity of the radio. After paying for the radio and receiving the tracking information, Enoz says the following:

"One very important thing you need to know about the radio. The radio comes from an English MG and the wiring is different from others the "+" of the battery (power wire) comes on the chassis of the radio (black wire) the "-" of the battery (ground) comes on the red wire of the radio - Regards Enoz"

Now this was news to me, I reminded him that the radio will short out when plugged into the mounting bracket (which secures to the tunnel), and that the antenna is grounded to the body as well (also triggering a short). I ask if he has actually tested this radio in a car, or only on a bench. Enoz tells me that he has fully tested it on a bench knowing that this radio was different, and to "just be careful that the chassis of the radio is not connected to the ground of the car". He also told me that he spoke with his radio specialist, which told him that the antenna doesn't matter if it is electric. This is not the case, standard car antennas are grounded and you produce static over the speakers if they aren't. For those that aren't terribly familiar with DC power, you can indeed shield a radio that has a positive ground. The entire radio case is charged however, as is the face of the radio. This doesn't matter in a car with an entire electrical system is positive ground. On the other hand, if you have a positive grounded radio (non-standard) in a negative ground (standard) car, touching a screwdriver or your keys between the shift lever and the radio face will cause a spark. Any "shielding" that works it's way lose or falls off will result in a spark. Yes that is the case for any positive wire in your vehicle. We have all had shorts before and some of us have had fires. I don't know many folks who would knowingly introduce such a risk into their prized vehicle.

I asked why he didn't notify me of this information prior to shipping, and that I did not want it. He said that apparently he had "not thought about this". He said that was already shipped, but would offer a full refund if I could not have it repaired.

Note that one can change the polarity on Blaupunkt radios. The older Blaupunkt radios actually have a small blade that you can flip to change from positive ground to negative ground, or 12v to 6v. This radio did not have that.

Again, not being offered an immediate alternative radio, I told Enoz that I would check into changing the polarity. He did send the wiring diagram, which was very helpful. Enoz said that it would cost him 12€ to have this done, and he would refund me $25. I stated that it would most certainly cost more than $25, and I checked with an electronics specialist. The quote was $40-$125. Enoz did not want to spend more than $35, so he suggested that I send it back. Again, no mention of a replacement.

I said screw it and just fixed it myself. I am proficient at soldering but really didn't want to bust out a soldering iron on a radio that I bought from a well known radio vendor.

Here are my final thoughts on what I would have liked to have seen:

1. Information in the original ad that this was a reverse polarity radio, and the caveats and risks that this entails
2. Reminder once again *before paying for and shipping such a product that this is a reverse polarity radio
3. Immediately offer to replace it with another radio. You are a vendor with dozens of radios, ship the new radio ASAP.
4. Offer a reasonable figure to have the radio fixed *if the customer was willing to go through the hassle. $35?
5. Take a hit, we have all taken a hit on a sale, rectify the situation and grow your word-of-mouth-reputation.

Lastly, one could say that this was an honest mistake. Perhaps the seller did not understand the implications of the reverse polarity radio. This was known information - ahead of the sale. Also, we are not talking about a guy selling his spare radio that has been sitting in the garage for 25 years. We are talking about a professional radio seller, whether it is his full-time job or not. Enoz has 80 ads going at any point in time across countless car forums, and Ebay. He is a vendor. Vendors (good vendors) put their customer first, not the bottom line. I simply don't feel like this happened in my case, and felt compelled to share.

That's it folks!
 

enoz05

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Per the recommendation of others, I am providing feedback on my experience with @Enoz. I was disappointed with portions of my transaction. Particularly, Enoz did not notify me of critical information about the sale until *after he shipped the radio. He should have included this information in the ad, or at the very least informed me of the situation prior to shipping. I had quietly let this one go until Enoz posted his shed with 30+ radios in it. More below. There is two sides to every story as well all know. I was more annoyed with the process and conversation at the time. In retrospect however, it was the initial ad that was flawed. It is important to note that our entire conversation was pleasant. I was frustrated with the situation but Enoz and I were in close contact. I have it in bold below, but I want to reiterate that Enoz did offer a full refund, just not an alternative radio.

I ordered a Blaupunkt Frankfurt from Enoz back in August 2018. It was advertised with no fine print or information about the polarity of the radio. After paying for the radio and receiving the tracking information, Enoz says the following:

"One very important thing you need to know about the radio. The radio comes from an English MG and the wiring is different from others the "+" of the battery (power wire) comes on the chassis of the radio (black wire) the "-" of the battery (ground) comes on the red wire of the radio - Regards Enoz"

Now this was news to me, I reminded him that the radio will short out when plugged into the mounting bracket (which secures to the tunnel), and that the antenna is grounded to the body as well (also triggering a short). I ask if he has actually tested this radio in a car, or only on a bench. Enoz tells me that he has fully tested it on a bench knowing that this radio was different, and to "just be careful that the chassis of the radio is not connected to the ground of the car". He also told me that he spoke with his radio specialist, which told him that the antenna doesn't matter if it is electric. This is not the case, standard car antennas are grounded and you produce static over the speakers if they aren't. For those that aren't terribly familiar with DC power, you can indeed shield a radio that has a positive ground. The entire radio case is charged however, as is the face of the radio. This doesn't matter in a car with an entire electrical system is positive ground. On the other hand, if you have a positive grounded radio (non-standard) in a negative ground (standard) car, touching a screwdriver or your keys between the shift lever and the radio face will cause a spark. Any "shielding" that works it's way lose or falls off will result in a spark. Yes that is the case for any positive wire in your vehicle. We have all had shorts before and some of us have had fires. I don't know many folks who would knowingly introduce such a risk into their prized vehicle.

I asked why he didn't notify me of this information prior to shipping, and that I did not want it. He said that apparently he had "not thought about this". He said that was already shipped, but would offer a full refund if I could not have it repaired.

Note that one can change the polarity on Blaupunkt radios. The older Blaupunkt radios actually have a small blade that you can flip to change from positive ground to negative ground, or 12v to 6v. This radio did not have that.

Again, not being offered an immediate alternative radio, I told Enoz that I would check into changing the polarity. He did send the wiring diagram, which was very helpful. Enoz said that it would cost him 12€ to have this done, and he would refund me $25. I stated that it would most certainly cost more than $25, and I checked with an electronics specialist. The quote was $40-$125. Enoz did not want to spend more than $35, so he suggested that I send it back. Again, no mention of a replacement.

I said screw it and just fixed it myself. I am proficient at soldering but really didn't want to bust out a soldering iron on a radio that I bought from a well known radio vendor.

Here are my final thoughts on what I would have liked to have seen:

1. Information in the original ad that this was a reverse polarity radio, and the caveats and risks that this entails
2. Reminder once again *before paying for and shipping such a product that this is a reverse polarity radio
3. Immediately offer to replace it with another radio. You are a vendor with dozens of radios, ship the new radio ASAP.
4. Offer a reasonable figure to have the radio fixed *if the customer was willing to go through the hassle. $35?
5. Take a hit, we have all taken a hit on a sale, rectify the situation and grow your word-of-mouth-reputation.

Lastly, one could say that this was an honest mistake. Perhaps the seller did not understand the implications of the reverse polarity radio. This was known information - ahead of the sale. Also, we are not talking about a guy selling his spare radio that has been sitting in the garage for 25 years. We are talking about a professional radio seller, whether it is his full-time job or not. Enoz has 80 ads going at any point in time across countless car forums, and Ebay. He is a vendor. Vendors (good vendors) put their customer first, not the bottom line. I simply don't feel like this happened in my case, and felt compelled to share.

That's it folks!
Markos,

I offered you a full refund if you returned the radio. You refused this. I have offered you a partial refund for the repair, you also refused to accept this.
At that time I couldn't send you another / the same radio because I didn't have one in stock. I already told you this.
Because I currently offer around 30 radios does not mean that I am a professional seller. I do this as a hobby to please other classic car owners. I've never sell anything on Ebay.
I do know something about radios, but not all. That's why I have a radio-specialist.
I also still work every day from 7 to 4 to support my family, because school-aged children cost a lot of money.
I can understand that you were disappointed to hear after the radio was sent that the radio had a different polarity. This is my mistake, I should have told you this earlier.
I think that I have done everything possible to solve this problem
This is what I think about it: As long as every customer is satisfied with his purchase, I am a good seller, but if one sale goes bad, I am suddenly a bad seller for everyone

Enoz
 

Markos

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@enoz05,

Thank you for the response, and for acknowledging the mistake (which we all make). As you know I have a more detailed response to you, but I will keep it short. Our entire transaction is documented in a PM thread, and at no point did I “refuse” a return. I was trying to be flexible. Likewise, at no point did you mention having another radio to send. As you state you apparently had none at the time. If you feel that it would help to clarify anything, I will gladly post the transaction conversation history verbatim, but only with your permission.

I think that overall, you are a good seller, and 99% of transactions likely go off without a hitch. You are offering a service that few people can replicate at your price point. I don’t think you should be banned, and I don’t think that anyone should hesitate to buy from you.

Regardless of the fact that you work a day job, you are operating at vendor levels. You do sell on eBay Kleinanzeigen under the name eNoz. You have ads across every major forum, including 80 active ads on TheSamba, and of course 30+ radios on hand. At some point one must acknowledge that their side sales is actually a business, and not a hobby. My point is that vendors operate under established norms. I think you have some room to grow in this regard. I won’t elaborate, since I won’t be providing any input that you haven’t received from others already.

Last thing - buying and selling radios is tough. It is high risk with “decent” margins. I’ve sold a few to help friends out, but have no desire to do it at a scale even close to you or the other major outfits. I have hit issues more than once, including our transaction. I can only imagine the number of bum radios that you have had to purchase to arrive at the quality stuff you are reselling. I do recommend that anyone that wants to buy a radio purchase one from a known enthusiast, or a retailer (whether a large outfit, or someone like @Enoz).

GLWfutureS
 

deQuincey

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@enoz05

Excellent deal with Enoz, description of items was accurate, price, shipping was safe and easy
do not hesitate to deal with him on all his stuff

thank you
 
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