So I have requested carpet samples from KHM FOUR times. I like their products, have used them before and pre-tarrifs, their prices were superior to GAHH and World. Although the 4th time was a charm, one request never showed and two requests arrived with the envelope opened (clearly by a person, not machine error/accident as it was along the top seam) and empty of samples with a note of apology by the USPS. I went on their website to file a formal complaint and typical government crap, they make it so convoluted and confusing.
THE KHM people have been great but now I fear ordering from them may suffer the same fate. Anyone order from them recently and if so, what has been your experience?
THE KHM people have been great but now I fear ordering from them may suffer the same fate. Anyone order from them recently and if so, what has been your experience?