I found the staff at Jaymic very helpful, they are a husband and wife team. It does seem that the boom in the 02 market has made them very busy. They once told me that they suffer from email attacks, so emails may get into the the spam folder and not seen. Whenever I called them they were 100% on it and helpful. I understand that this does not help if it is hard to call and that they are not in the same league as say WnN, however I am glad we have them as an option.
I met them at the Gaydon BMW event last year, they were friendly making every customer seem like a friend, they sold me a pair of rear brake pads for very little, but they still made me feel very welcome.
C