With all of the lamps and radios you have sold here and on the 2002faq a little customer satisfaction would go a long way towards cementing your reputation as a great seller. Just something to think about as we are a community of enthusiasts and you have an unhappy customer.
What a hassle for selling a set of lights for a friend of mine...........
Because Stan has decided not to mount the lights on his car after one year after the purchase, will this means that he is an unhappy customer? I don't think so.
If he decide that the Marchal lights are too big for his car and wants smaller ones, will this means that he is an unhappy customer? I don't think so.
My opinion is, Stan has decided that he wants smaller lights, that's all. I can understand that he is disappointed with the purchase of the lights because of the size of the lights. He knew in advance how big they were.
If I buy something for myself, it does not take me a year to know that I am satisfied or not.