Scott,
Can you imagine how many hours it would take for them to go over and fix everything on that checklist?
This is what happens when a shop tries to restore (mini-restore in this case) a car that they have no previous knowledge or experience of.
I fully understand that Benny wants you to keep paying him for fixing all those issues, except the paint issues, maybe.
I paid a little less than you for my paint, and my car would be covered in tape if I were to put some next to every imperfection, as I previously said, I didn't pay $20-30k+ so I can't expect a flawless paint.
I know you don't want to hear it, but it's just not reasonable to pay $8k and expect it to be very-close-to-perfect, or as you call it, no obvious visible imperfections... The thing is, all imperfections are obvious if/when you look close enough. I'm sure 99,8% of the people who sees your car for a short period of time won't be able to see the imperfections that you see, in it's current state.
Another thing to consider, why was it "thrown together" like this, is it just inexperience or did they simply want to get the car out of the shop? Or because you wanted it completed too quickly?
I mean, so many things are obviously wrong (trim, handles, lettering, panel gaps, etc. etc. etc.)
You can choose whatever path you want, but I'd have Benny fix the paint imperfections that he has already promised to do, but I'd let someone else (WITH coupe-experience) sort out all the rest.
I'm pretty sure Benny don't want to try and fix the rest of the issues, or you'll end up having the car in the shop for a looong time since he/they are simply tired of trying to fix it.
And the last thing, I really hope you have solid proof that
@restart had anything to do with this before you wrote your last post, because there are many members here that sympathizes with Benny in this, so it really could have been anybody. And really, you shouldn't post videos on an open forum that are so sensitive...
see below, ALL CAPS response, not yelling
Scott,
Can you imagine how many hours it would take for them to go over and fix everything on that checklist?
YES, I CAN. THE CHECKLIST MAY APPEAR LONG, BUT EVERYTHING ON IT WAS WITHIN SCOPE, WITH MAYBE A MINOR EXCEPTION. JUST BECAUSE THERE ARE LOTS OF WORDS, DOESN'T MEAN IT WAS OUT OF SCOPE OR WOULD TAKE LONG TO DO. PLEASE POINT ME TO ITEMS SPECIFICALLY THAT YOU FEEL WOULD TAKE LONG AND/OR WERE OUT OF SCOPE.
This is what happens when a shop tries to restore (mini-restore in this case) a car that they have no previous knowledge or experience of.
I DISAGREE ENTIRELY. MY ISSUE HAS LITTLE TO DO WITH E9 SPECIFIC THINGS BUT RATHER GETTING A CAR BACK WITH DIRT? UNDER PAINT THAT SHOULD NOT BE THERE OR THAT WAS NOT FULLY BUFFED/CUT. YES, THERE WERE SOME ISOLATED E9 ISSUES, BUT FOR THE MOST PART THE ISSUE IS SIMPLY DELIVERING A CAR BACK TO A CUSTOMER THAT WASN'T DONE AND ASKING THE CUSTOMER TO POINT OUT FLAWS.
I fully understand that Benny wants you to keep paying him for fixing all those issues, except the paint issues, maybe.
AGAIN, BE SPECIFIC. WHAT SHOULD I PAY HIM FOR THAT WASN'T COMTEMPLATED. THIS IS A SERIOUS QUESTION. ANY TIME BENNY ASKED FOR MORE MONEY, WHICH HE DID OFTEN AS SCOPE INCREASED, WITHOUT ARGUMENT OR NEGOTIATION I PAID HIM. IN FACT, I EVEN OFFER TO PAY HIM MUCH MORE TO COMPLETE THE BUMPER MODIFICATIONS EVEN THOUGH THAT WAS PART OF THE ORIG SCOPE, BUT I THOUGHT IT WOULD BE NICE TO DO.
I paid a little less than you for my paint, and my car would be covered in tape if I were to put some next to every imperfection, as I previously said, I didn't pay $20-30k+ so I can't expect a flawless paint.
THERE ARE MANY CLEAR PARTICLES OF DIRT/DUST THROUGHOUT. I AM CERTAIN THAT YOU WOULD NOT EXPECT THAT. MY CAR DIDN'T HAVE THESE TO BEGIN WITH. WOULD YOU LIKE HI-RES IMAGES WHERE YOU CAN CLEARLY SEE THEM? THE MINOR ONES I AM CERTAIN WILL COME OUT READILY WITH BUFF/CUT THAT HASN'T OCCURRED YET PROPERLY PER BENNY FOR REASONS I AM NOT SURE OF.
I know you don't want to hear it, but it's just not reasonable to pay $8k and expect it to be very-close-to-perfect, or as you call it, no obvious visible imperfections... The thing is, all imperfections are obvious if/when you look close enough. I'm sure 99,8% of the people who sees your car for a short period of time won't be able to see the imperfections that you see, in it's current state.
TRUST ME, THE SEVERAL ISSUES, BUT NOT MOST, ARE SO APPARENT THEY WOULD BOTHER YOU IMMENSELY. NOT ALL ARE LIKE THAT. AGAIN, THE CAR IN THE ORIG CONDITION WHEN I BOUGHT IT AND DELIVERED TO BENNY HAD NO VISIBLE IMPERFECTIONS OTHER THAN THOSE CAUSED BY RUST. I WAS HOPING TO ACHIEVE THAT LEVEL OF PAINT.
Another thing to consider, why was it "thrown together" like this, is it just inexperience or did they simply want to get the car out of the shop? Or because you wanted it completed too quickly?
AS YOU CAN SEE BY THE MULTIPLE VIDEOS ESPECIALLY TOWARDS THE END, I OFTEN SAID TAKE YOUR TIME TO DO IT RIGHT. I AM NOT SURE WHY IT WAS "THROWN TOGETHER" AS YOU SAY OR WHY BENNY DIDN'T FINISH CUT/BUFFING IT BEFORE GIVING IT TO ME. YOU'D HAVE TO ASK BENNY THAT.
I mean, so many things are obviously wrong (trim, handles, lettering, panel gaps, etc. etc. etc.)
YES.
You can choose whatever path you want, but I'd have Benny fix the paint imperfections that he has already promised to do, but I'd let someone else (WITH coupe-experience) sort out all the rest.
PLEASE IDENTIFY PRECISELY WHAT THINGS IN PARTICULAR REQUIRE "COUPE" EXPERIENCE TO FIX THAT HE IS INCAPABLE OF FIXING. WHENEVER I ASKED BENNY ABOUT HIS COMFORT LEVEL WORKING ON THIS CAR, HE WOULD POINT TO THE MULTIPLE CARS AROUND ME AND REMIND ME OF THE PORSCHE 356's HAS DONE, ETC. THAT I HAVE SEEN AND TELL ME IT'S NOT ROCKET SCIENCE.
I'm pretty sure Benny don't want to try and fix the rest of the issues, or you'll end up having the car in the shop for a looong time since he/they are simply tired of trying to fix it.
FRANKLY, IF BENNY FIXES WHAT HE CAN AND GIVES IT BACK TO ME, I WOULD BE HAPPY TO GET IT DONE RIGHT ELSEWHERE, BUT IF I WERE HIM, I SURE WOULD WANT TO FIX THINGS RIGHT AND GET A HAPPY CUSTOMER. AGAIN, I HAVE SHOWED THE VEHICLE TO SEVERAL PEOPLE I TRUST HERE IN TOWN THAT ARE FAMILIAR WITH SHOW AND NORMAL QUALITY PAINT WORK, AND ALL OF THEM SAID FOR WHAT I PAID FOR THE PAINT WORK ALONE, THEY WOULD EXPECT THESE ISSUES BE RESOLVED WITHOUT COMPLAINING.
And the last thing, I really hope you have solid proof that
@restart had anything to do with this before you wrote your last post, because there are many members here that sympathizes with Benny in this, so it really could have been anybody. And really, you shouldn't post videos on an open forum that are so sensitive...
I DON'T HAVE SOLID PROOF BUT SUSPICIONS BASED UPON HIS COMMENTS ABOUT MY EGO AND BEING BOTHERED THAT I DON'T USE MY HANDS TO DO STUFF MYSELF AND INSTEAD HIRE SOMEONE TO DO THINGS FOR ME WHEN I CAN DO SO. I MAY BE WRONG, BUT I WILL ULTIMATELY FIND OUT AS I AM CERTAIN BENNY AND I ULTIMATELY WILL HAVE A BIG LAUGH OVER ALL THIS EVENTUALLY OVER A BEER WHEN I DO A VIDEO FOR HIM SHOWING JUST HOW GREAT A JOB HE DID AND HOW HAPPY I AM, WHICH I FULLY INTEND ON DOING WHEN ALL IS SAID AND DONE. THEN HE WILL TELL ME WHO SENT HIM THAT VIDEO WITH THE GOAL OF JUST STIRRING THINGS UP. IF IT WASN'T
@restart, THEN I WILL APOLOGIZE TO HIM AND EXPOSE THE PERSON IT WAS. BENNY WILL ULTIMATELY TELL ME. I AM SURE OF THAT.
I AM CONFIDENT BENNY WILL MAKE THIS RIGHT. IN RETROSPECT, I SHOULD NOT HAVE PAID HIM THE FINAL PAYMENT WHEN HE ASKED AND INSTEAD TOLD HIM I WOULD PAY HIM WHEN HE IS DONE. LIVE AND LEARN. I HAVE CONFIDENCE ALL WILL BE WELL IN THE END, BUT IT WILL BE PAINFUL GETTING THERE, THANKS TO
@restart OR ? BUT I WILL FIND OUT. THANKS, AND NEXT TIME MIND YOUR OWN BUSINESS!